In case of an issue with a third-party component, your Genesis dealer should contact the local distributor for said third-party brand. Raising A Warranty EnquiryYour first point of contact genesis bike should always be the original place of purchase. The retailer may also have a record of your proof of purchase should you be unable to provide it, however this is not guaranteed.
Note that when I was test riding this bike I bumped my knee on the battery when swinging my leg over the back. Some of the low-step ProdecoTech bikes like the Stride R help eliminate this concern. These are Genesis’ entry-level road bikes and are the cheapest in their range. The geometry is a little more upright, making for a more comfortable and less twitchy ride. There are mounts for mudguards and a pannier rack, which expands the range of use from just road riding to commuting and even lightweight cycle touring. The Venerable Croix de Fer frameset has been a mainstay of the Genesis range since 2009.
No matter how or where you ride, safety should always be your number one priority. Use reflectors and lights if you plan to ride in low light conditions, and always follow traffic rules when riding on roads. Singletrack uses affiliate services called Skimlinks and which means we may earn revenue if you buy a product after clicking a link to a retailer on our site. We’re already busy sketching, designing, prototyping and developing the next generation of British bikes built for your next adventure.
Over 28,000kms and 812 days, Sophie and Jérémy’s journey from Alaska to Patagonia defined epic! On board a pair of Longitudes they completed one of our biggest ever adventures and are already planning their next. Ajay Chhetri races the titanium variant to victory at the Yak Attack in Nepal. Will Snow completes the epic 2700-mile Tour Divide after 27-days aboard his Genesis iO ID, with just one puncture and one new tyre.
The timescale for completion of a warranty enquiry varies but your dealer is best placed to keep you up to date on progress and inform you of any action taken or a final decision. The ProdecoTech Genesis 500 is one of the larger folding electric bikes around and it’s also one of the cheapest. As with most Prodeco ebikes this one uses a large gearless rear hub motor and rack mounted battery that sits just genesis bicycles behind the seat post. It’s not the most elegant or well balanced design but it keeps the price low and works well with the simple twist throttle drive system. The Genesis comes in one sort of medium size frame and a brushed aluminum color but is functionally the same as the Storm 500 which comes in gold. Established UK brand Genesis produce some of the best quality road and mountain bikes on the market.
You can also buy your new Genesis through Freewheel – your local bike shop online. You have the option to have your new bike delivered to your local dealer, or to your door. Packaging SystemGenesis created a holistic packaging system that was impactful and highlighted specific features across a product offering that reached almost 3000 SKU’s.
Part of this is down to the different frame material, but cheaper components are also a factor. A rim brake version is available in addition to the disc option and both come with Shimano Ultegra 2×11 groupsets. The maximum tyre size on bike is 28c, typical for rim brake set ups but relatively narrow for a bike with discs. But for races that are solely on roads, this should be more than adequate. Check out our electric bike buyer’s guide to learn about the benefits of e-bikes, how to choose the right one for your riding style, and the best maintenance tips and tricks. Yeah… I think future ProdecoTech bikes will be better but this one (and the other rear-mount designs) just aren’t that balanced and the features are very basic.
If your place of purchase is no longer available, your local Genesis dealer is best placed to assist you and can inspect the issue. The Genesis dealer will carry out an initial inspection and liaise with the Genesis warranty & technical department. The Genesis dealer with which you raise an enquiry remains your point of contact throughout the process. TimescaleWe always aim to get our customers back on their bike as soon as possible.
Kit wise the Genesis is sensibly specced, Shimano Deore takes care of transmission duties with a SLX rear derailleur, brakes are Deore too. A combination of clean lines and an eye pleasing Cyan Blue paint job make the Core a very pretty bike and at a price that is pretty genesis bicycles attractive too. Choose flooring with confidence; National Assemblers ensures lasting style and quality for your home’s cherished moments. In 2015 Madison Genesis win the Tour Series and by 2018 Connor Swift won the British road race championship on his Genesis Zero SL.