This probably could have been prevented by adding more yellow support poles to the roof. The screen tent came with missing and broken parts. Their solution was for me to pay for replacements out of pocket.
If anyone has a hub gable or #1 Roof pole, I would be interested in buying those parts. I loved the size of this screen house but after a few uses, the 4-way hub gable cracked and a couple of the curved roof poles bent a little. The screen is great for nice weather. It gives great shade and it keeps flies out. We used it to put it over a little swimming pool for our children and it works great. I called to get a replacement and the customer service person I talked to was awesome!
I came in from work one day and to my surprise it was 60 yards away from me all torn up from landing on my neighbor’s spiked fence. It was torn up pretty bad so I decided to trash it. Find the best hiking/camping product for your next outdoor adventure using our independent reviews and ratings.
She guided me through until I was able to find the correct serial number for the part and sent it to me right away. Had the screen house for 4 years. A ozark trail canopy gust of wind probably around 50 MPH took it down. Broke all four corner hubs and bent all 1b poles beyond repair. We loved it when it stayed together.
Shade can be a matter of survival there if you’re outside at midday. Then I started having other wild fantasies, like effectively adding a room to the desert shack where I live by erecting the shadehouse in the backyard. This product from the list of stuff that I wish I never had bought it would in the top two. Setting up the screenhouse you need an army of people to hold the frame in place to put the screen over. Then the hooks don’t even reach the holes at the bottom of the poles. Then if you can manage to get that far, you have to run like crazy to get it tied down before if falls over.
Leave it up for an evening … A light misting rain and it’s all over. The hubs break and the legpoles bend beyond repair.
An absolute waste of money and time, and cost plenty of aggravation. Absolutely no offer to resolve the issue. Absolutely no apology for the poor quality of the product. Browse Ozark Trail’s top-rated ozark trail canopy hiking and camping gear and more. Find something simple to set up, reliable, durable and with product support. Great product, however, like everyone else, unable to locate replacement parts.