If you have any questions about our products or your purchase, make sure to visit our customer service page. Here you’ll find our company details, answers to frequently asked questions and different ways to get in touch with us. British brand Genesis has become a brand synonymous with versatility for us here at Wheelbase. Genesis champion themselves on built in practicalities that can be seen throughout the range, enabling their use daily across many different scenarios. The best example of this is the Croix de Fer which can only be described as the Swiss Army knife of the road bike world, capable of on or off road touring adventures, daily commutes and really comes into its own on anything unpaved. If you’re in the market for a bike, the lines of bikes Genesis carries offers something for everyone, no matter your level, size, or age.
Packaging SystemGenesis created a holistic packaging system that was impactful and highlighted specific features across a product offering that reached almost 3000 SKU’s. Your bike frame & fork are protected under our Lifetime Warranty policy. The ThunderTank shipping box says Action Wheels on it, which leads to Google, which leads to Patty and staff. “We get calls for their other products too, like Barbie cars. The typical caller is a grandparent with a Southern accent,” Woodworth said. “We’re purposely being over-the-top sweet to them so we don’t get bad Yelp reviews.” “We did everything to try to direct people elsewhere,” emphasized Hinchcliff.
We ask that you return your bike to the same place it was purchased. If you purchased on our website, genesis mountain bike we can accept the return. If bought at an outside retailer, be sure to have your receipt.
For Erin, being so close to the trail is a huge advantage since beginners are nervous riding on the road with cars. Product PresentationGenesis created the global product presentation for the world’s largest quality bicycle manufacturer. Over ten years the range expanded beyond commuter bikes to include road, mountain, cyclo-cross, gravel, kids and fat bikes.
Plus, the lightweight alloy wheels add to the bike’s speed and agility. The matte black finish with neon accents is sure to turn heads on any trail. Upgrade your mountain biking game with the 29″ Genesis Incline.
Genesis is the upmarket and more performance oriented partner brand of Ridgeback. They are best known for their UK specific, and progressive, often experimental bike designs with very high specification. As with Ridgeback, ‘UK specific’ means these bikes are made for our particular cycling conditions, instead of according to an international one-size-fits-all formula. Genesis are especially known for leading the welcome revival of steel framed bikes across several categories including 29ers, cross, road and track bikes.
The sales crew is always there with a smile to fit each customer and offer test rides in the parking lot – with a helmet fitting too, of course. Product PresentationFrom free-ride, long-travel mountain models to fun city bikes, the presentation genesis bicycles is a key attractor on the sales floor. I take pride in offering reliable and unbiased insights to help you choose the ideal mountain bike for your adventurous rides…. The confusion goes well beyond consumer calls and e-mails.
We checked with Action Wheels, an unrelated bike shop in Bethlehem, Pa. They hadn’t received any Walmart calls, so Woodworth’s success at SEO seems to be working against her. Hinchcliff and team tried to think of ways to take advantage of the situation.
Patty Woodworth and the Action Wheels staff have received calls and e-mails nearly every day for the past three years. Such a call came in on the other line during our interview. “I finally got through to a live Walmart person and asked how I could make this stop,” she noted.