In some cases, we or our agents may require access to your user accounts to respond to technical issues. We also cover all other components on the bike for 1 year unless the manufacturer states otherwise. You will not be charged labour for the fitting of a part which has been approved under our Guarantee.
All bikes purchased from Halfords come with a 12-month warranty against manufacturing defects. Bikes purchased after 1 January 2018 also come with a
lifetime guarantee on frames and rigid forks. Some simple repairs are quick and can sometimes be carried out on the spot (such as an innertube
replacement) whilst other repairs can require longer period with specialist tools to get perfect. Your Halfords colleague will give you an estimate timescale when you drop your bike off.
She called on the government to introduce a “long overdue regulatory framework to improve safety”. Cheaper batteries sold online do not necessarily adhere to UK safety regulations, and were more likely to fail and present an increased fire risk, it added. The brigade added such conversion kits enabled people to add an electric motor to their bikes, but not all of them are sold with a battery. The petition calls for urgent government action to implement regulations on e-bikes, e-scooters as well as the batteries and the chargers sold with them.
We may terminate or suspend access to your site and/or account immediately, without prior notice, including without limitation if you breach the Terms. We may immediately deactivate or delete your account and all the related files and information in your account. After your account has been terminated, the content you have posted may also remain indefinitely on the site.
We aim to get fast fix jobs i.e. smaller repairs completed and straight back out where-ever possible. If the store is too busy to complete it on the spot they will book you in at the earliest available kent electric bike opportunity, but this may not be the same-day. If you wish to have any work completed we will be book you in at the earliest available opportunity, but this may not be the same-day.